DataNote CRM is a web-based customer relationship management platform. The flexible suite of applications includes tools to manage sales automation, field service, customer support and channel management. With DataNote CRM, companies can maintain a customer database, track opportunities in the pipeline, monitor to-do items, store documents, and send appointments to Google Calendar. The system also interfaces with Google Drive for document storage. Users have the ability to view customer data by segment through this cloud-based system. A full API tool set is available for market automation and survey capture. DataNote CRM is recommended to small companies in several industries, including pharmaceuticals, software, retail, consulting, and manufacturing; it is designed to be accessed easily for reps on the road. DataNote CRM is accessible from Internet-connected devices such as iPads, Windows tablets, smartphones, Macs, and PCs.